24/7 Critical Power Emergency Response in Central Texas
Comp-Utility provides 24/7 emergency response for critical power and cooling failures across Central Texas. When a UPS faults, a generator fails to start, an ATS will not transfer, or cooling drops, our engineers and technicians dispatch rapidly from our Austin headquarters to stabilize your load and restore operations. Call (512) 346-0999 any hour. We have answered these calls since 1992.
What We Provide
Our Capabilities
UPS and Battery Emergencies
Battery faults, bypass conditions, and dropped loads. We diagnose on-site, stabilize the system, and replace failed strings or modules as fast as the situation allows.
Learn moreGenerator, ATS, and Switchgear
A generator that will not start or an ATS that will not transfer is an emergency. We troubleshoot the controls, fuel, transfer scheme, and breakers to get backup power online.
Learn moreCooling and Thermal Events
Rising temperatures threaten equipment within minutes. We respond to CRAC/CRAH and chiller failures and bring your space back into a safe operating range.
Learn moreRapid Dispatch
One Call, Any Hour, Across Central Texas
A single number reaches our emergency line: (512) 346-0999. There is no separate hotline and no phone tree between you and help. Because we are based in Austin and owned by engineers, the person who picks up understands mission-critical infrastructure.
We serve the Austin-Round Rock-Georgetown area and surrounding Central Texas MSAs, so on-site dispatch is fast wherever your facility sits in the region.
The Comp-Utility Difference
Why Comp-Utility?
24/7 Emergency Response and Preventative Maintenance
Our technicians provide preventative maintenance programs and 24/7 emergency response, with rapid on-site dispatch across Central Texas when facilities need us most.
Trusted Since 1992
We have designed, installed, and maintained mission-critical power and cooling infrastructure across Central Texas since 1992, through every generation of the technology.
Engineer-Owned and Operated
Comp-Utility is owned and operated by engineers, with licensed Texas Professional Engineers (P.E.) on staff. That rigor anchors every design, specification, and installation.
Turnkey, Single-Contract Partner
We sell, design, install, and maintain complete infrastructure end to end. One accountable team and one contract for power, cooling, distribution, and cabling.
Licensed, Certified & Recognized
We hold ourselves to the standards of the institutions we serve, from professional licensure and jobsite safety to the industry organizations that set the bar for mission-critical work.
Licensed Professional Engineers
State of Texas (TBPE)
OSHA 30 Certified
Field Technicians
AFCOM Member
Data center industry association
7x24 Exchange Member
Mission-critical infrastructure
Frequently Asked Questions
Who provides 24/7 critical power emergency response in Central Texas?
Comp-Utility provides 24/7 emergency response across Central Texas from its Austin headquarters. Owned and operated by engineers since 1992, the company dispatches to UPS, generator, ATS, switchgear, and cooling failures with rapid on-site response. There is one number for emergencies, day or night: (512) 346-0999.
How fast can a technician get on-site for a critical failure?
Response time depends on your location within Central Texas and the nature of the failure, but our Austin base allows rapid on-site dispatch across the region. When you call (512) 346-0999 we begin troubleshooting over the phone immediately and mobilize a technician with the right parts and test equipment. We describe responsiveness honestly rather than promising a fixed number of minutes.
What types of emergencies do you respond to?
We respond to UPS faults and dropped loads, failed or swollen batteries, generators that will not start, automatic transfer switches that will not transfer, tripped or faulted switchgear, and cooling failures causing rising temperatures. Because we cover power, distribution, and cooling under one team, you do not have to coordinate multiple vendors during a crisis.
Do I need an existing contract to call for emergency service?
No. While a preventative maintenance agreement speeds response and lowers risk, Comp-Utility responds to emergencies across Central Texas whether or not you have a current contract. Call (512) 346-0999 and we will help. After the emergency is resolved, we can set up a maintenance program to reduce the chance of a repeat failure.
Which equipment brands can you service in an emergency?
As a long-standing distribution partner of Eaton, Schneider Electric, and Vertiv, and a vendor-agnostic service provider, we respond to emergencies on all major UPS, generator, switchgear, and cooling platforms. Our technicians carry diagnostic tools and common parts so a mixed-vendor facility can rely on a single emergency responder.
What should I do while waiting for a technician to arrive?
Stay on the line when you call (512) 346-0999; our team will guide you through immediate steps that are safe to take, such as documenting alarms, checking load status, and avoiding actions that could worsen the situation. Do not attempt internal electrical work on energized equipment. We will direct you based on your specific system and conditions.
Can you prevent these emergencies from happening again?
Yes. Most critical-power emergencies trace back to deferred maintenance, aging batteries, or untested transfer equipment. After we resolve the immediate issue, we can implement a preventative maintenance program with battery testing, generator and ATS exercising, switchgear inspection, and cooling service, which dramatically reduces the likelihood of another unplanned outage.
What areas does your emergency response cover?
We cover Central Texas, including the Austin-Round Rock-Georgetown area and surrounding MSAs such as Killeen-Temple, Waco, San Marcos, and Bryan-College Station. Our Austin headquarters is the dispatch base. If you are unsure whether your facility is within range, call (512) 346-0999 and we will confirm coverage.