Critical Infrastructure Maintenance and 24/7 Emergency Response

A maintenance contract typically covers scheduled inspection and testing of UPS systems and batteries, generators and ATS, switchgear, PDUs, and precision cooling, along with documented condition reports and priority emergency response. Comp-Utility tailors the scope and visit frequency to how critical each system is, the equipment age, and manufacturer requirements, so coverage matches your real risk.

Most facilities service UPS systems one to two times per year, test batteries at least annually, exercise and inspect generators at least annually with periodic load bank testing, and inspect switchgear on a multi-year cycle aligned to NFPA 70B. Highly critical loads warrant more frequent visits. Comp-Utility builds a schedule around your equipment and uptime requirements.

Yes. Comp-Utility provides 24/7 emergency response across Central Texas with rapid on-site dispatch from our Austin headquarters. There is one number, (512) 346-0999, for UPS, battery, generator, ATS, switchgear, and cooling emergencies. Maintenance customers receive priority response, and we respond to non-contract emergencies as well.

Preventative maintenance is scheduled service to prevent failures. Predictive maintenance uses data such as battery impedance trends and infrared scans to act before a measured problem becomes a failure. Corrective maintenance repairs something that has already failed. A strong program blends preventative and predictive work to minimize corrective, unplanned events.

Yes. As a long-standing distribution partner of Eaton, Schneider Electric, and Vertiv, and a vendor-agnostic service provider, we maintain mixed-vendor fleets across UPS, generators, switchgear, and cooling. Consolidating multiple OEM and independent contracts into one Comp-Utility agreement simplifies vendor management and gives you a single point of accountability.

Manufacturers commonly require documented preventative maintenance to keep warranties valid. Comp-Utility performs and documents the required service so your coverage stays intact, and provides reports suitable for warranty, audit, and insurance purposes. We align the maintenance scope with each manufacturer's requirements for the equipment in your facility.

We schedule work around your operations, use redundancy or maintenance bypass where available, and verify backup paths before servicing. Our technicians are OSHA-trained and follow your site protocols. For higher-risk work we develop a method-of-procedure document so every step is planned and your critical load stays protected throughout the visit.

We start with an assessment of your equipment, its service history, and warranty status, then build a maintenance program and take over the schedule. Transitioning to a single vendor-agnostic provider often reduces cost and complexity versus multiple OEM contracts. Comp-Utility manages the handover so there is no gap in coverage.